If the issue persists, contact Element TV customer service for assistance. 41. Highly recommend never purchasing from them, as you will be gambling your money away. Thank you for choosing the Blackweb Universal Remote Control. To troubleshoot the issue, check your cables for any signs of damage, ensure that all settings are correctly configured, and verify that the device is correctly setup. Their customer service doesn't help, takes forever, and blames the consumer for their defects. Sounds to me like there needs to be a class action lawsuit filed against Element Electronics. It was completely disingenuous and only left me more frustrated. I posted negative reviews on several sites and when they responded with "email customer service and we'll help you!", they continued telling me they couldn't do anything at all. It took 3 weeks for them to even respond with suggestions. I wrote customer service and they said they couldn't do anything, despite evidence that this was a common problem. Net View Two-way Command Response flow for almost any Device or Element Manager. Before it completely died, half the screen went dark. Find cables in ceilings, walls, floors Cable TV troubleshooting. Within a month's time, the television developed lines all over the screen, then began flickering with both vertical and horizontal lines. If the remote control for your Element TV is still not working, unplug the television for 30 seconds. Some Element TVs also have a mobile app that you can use to control the TV. Just after the warranty ran out, I noticed lines on the TV screen (lower left). Step-by-step guide with troubleshooting tips for various TV brands. Original Review: I purchased an Element 55" Roku Smart TV and the screen died just over a year and a half old after purchasing it! First and last time getting an Element TV. Do yourself a favor and spend a little extra for name brand Samsung, Sony, or even straight from Roku themselves. In the likely case of their electronics becoming faulty, they'll give you the run around so they don't take responsibility. That just isn't true! Beware of this electronic company. If your Element TV doesn’t have sound, a loose cord could be the culprit.
I left a 1-star review here as well, and guess what? They're telling me their warranty is now 2 years.
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